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If you can demonstrate COVID-19 related financial hardship and are more than 60 days overdue on your water and sewer bills incurred after March 1, 2020, you may be eligible for State assistance.
Starting next week and running through December 15, residential and business customers will be able to apply for a grant to cover eligible arrearages (for these purposes, an arrearage is an unpaid bill that is more than 60 days overdue and incurred after March 1, 2020). The funding will be paid directly to the utility to cover the eligible portion of a customer’s overdue bill. If you have questions about this program, please contact the Vermont Department of Public Service’s Consumer Affairs and Public Information (CAPI) Division at 1-800-622-4496, via email at email@example.com, with any and all questions about VCAAP.