LOCATION:

The Shelburne Communications Center (SCC) is located at 5420 Shelburne Road, Shelburne, VT, on the Ground Floor of the Shelburne Town Office Complex.

Entry can be made through the Northern Entrance (24 Hour Access) or Southern Entrances (Locked After Hours).  If the Northern Entrance is locked, just press the Intercom button to contact the Dispatcher.  Please be patient, the Dispatcher may be busy dispatching an EMERGENCY!

Mailing Address:

The Shelburne Communications Center (SCC) operates under the auspices of the Shelburne Police Department, but we are extremely proud of our service to all Public Safety Agencies that we serve. 

The SCC is often referred to as “Shelburne Dispatch” or “Shelburne PSAP” and serves as a regional Emergency Communications Center.  We operate as a primary and secondary Public Safety Answering Point (PSAP), as well as a Public Safety Dispatching Point (PSDP), serving agencies and communities in both Addison and Chittenden counties in northwestern Vermont.

The Center serves a demographic population of approximately 42,936 people residing in 15,429 homes within 19 different communities.  The service area covers a land mass of approximately 627 square miles, 59 square miles of water and 893 miles of roads.  Providing a variety of services, the SCC dispatches for 23 agencies, answering 9-1-1 calls for 18 communities.

In 2009 the SCC handled the following call volumes:

82,125   Emergency and Non-emergency Telephone Calls *

10,678   9-1-1 Calls Answered and Transferred

134,685 Radio Transmission *

4,329     Police Calls dispatched

4,008     Traffic Stops processed

1,472     Tickets and Warnings processed *

3,650     Abuse Prevention Orders processed *

1,141     Fire Calls dispatched

2,717     Emergency Medical Service Calls dispatched

3,706     Miscellaneous Calls processed (Not requiring Police, Fire or EMS response)

 

* 2008 Data

INFORMATION:

When to Call 9-1-1

Tips for Parents

Tips for TTY/TDD Callers

Tips for Cellular Callers

Tips for Reporting Fire Emergencies - (COMING SOON)

Tips for Reporting Medical Emergencies - (COMING SOON)

Tips for Reporting Police Emergencies - (COMING SOON)

Road or Travel Information