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TIPS FOR PARENTS:

Never refer to 9-1-1 as 9-eleven.  There is no such number as 11 on the telephone and a child may easily become confused in a real emergency.

Unplug your phone and practice dialing 9-1-1 and/or pushing the numbers so your child will have practice.

Help younger children distinguish between the 9 and the 6.

Teach your children your address and ask them to repeat it at least twice a week at different times.

Give your children scenarios of when they would want to call 9-1-1.

  • Explain using the general rule: only call 9-1-1 to save a life, stop a crime or report a fire.
  • Explain that 9-1-1 is not a toy or a game.  Try to explain it so that kids understand that if someone calls 9-1-1 for fun, it may keep an ambulance from getting to someone they love.

Make sure your children know to call 9-1-1 from a safe place.

  • Explain to them that if there is a fire in the house, they should get out and call 9-1-1 from a neighbor's house.

 

UNUSED CELLULAR TELEPHONES ARE NOT TOYS:

In 2008, we dealt with multiple children that were given unused cellular telephones as toys.  In one case, we received more than 60 calls from the same child.  This incident took approximately 2 hours and required the Police Officer to check multiple locations before the child was located.  Amazingly, in all these cases the parents recharged the telephone for the children.  These telephones are still able to call 9-1-1.  Please do not give an operational cellular telephone to your children as a toys.

 

 

INFORMATION:

For more information about 9-1-1, we suggest visiting 911forKids.com or select from the list below.

When to Call 9-1-1

Tips for TTY/TDD Callers

Tips for Cellular Callers

Tips for Reporting Fire Emergencies

Tips for Reporting Medical Emergencies

Tips for Reporting Police Emergencies

Road or Travel Information

 

 

If you have additional questions or would like more information about 9-1-1, please feel free to contact the Shelburne Communications Center at (802) 985-8051 or the Vermont Enhanced 9-1-1 Board.

If you have a complaint relating to a 9-1-1 call, please feel free to contact the Vermont Enhanced 9-1-1 Board.

STATE OF VERMONT ENHANCED 9-1-1 BOARD

94 STATE STREET, DRAWER 20

MONTPELIER, VT 05620-6501

(802) 828-4911  Telephone

(802) 828-4109  Fax

(802) 828-5779  TTY

(800) 342-4911  Toll Free

 

 

 Updated:  04/01/2011

             







P.O. Box 88
5420 Shelburne Road
Shelburne, VT 05482
phone: 802-985-5110
fax: 802-985-9550


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