Communications Training

The Shelburne Communications Center Training Program includes the following components:

Classroom Training:

• 40 Hours - Vermont Enhanced 911 Call-taker Certification
• 16 Hours - Vermont Enhanced 911 Equipment Training
• 24 Hours - Vermont Enhanced 911 Communication Training Officer Certification (Full-time Staff Only)
• 40 Hours - Dispatcher Training
• 8 Hours - National Crime Information Center (NCIC) Training
• 16 Hours - Computer Aided Dispatch (CAD) Training

Field Supervised Training:

• 360 Hours - Field Supervised Training (On the Job Training)

Continuing Education:

• 24 Hours - Annual Vermont Enhanced 911 Call-taker Training and Recertification
• 8 Hours - Annual Vermont Enhanced 911 Communications Training Officer Recertification (Full-time Staff Only)
• 16 Hours - Dispatch Training
• 4 Hours - Annual NCIC Training
• 8 Hours - Annual CPR and First Aid Training

Updated:  01/01/2010