The Shelburne Communications Center Training Program includes the following components:

Classroom Training:

• 40 Hours - Vermont Enhanced 911 Calltaker Certification
• 16 Hours - Vermont Enhanced 911 Equipment Training
• 24 Hours - Vermont Enhanced 911 Mentor Certification (Full-time Staff Only) 
• 80 Hours - Dispatcher Training
• 8 Hours - National Crime Information Center (NCIC) Training
• 16 Hours - Computer Aided Dispatch (CAD) Training

Field Supervised Training:

• 360 Hours - Field Supervised Training (On the Job Training)

Continuing Education:

• 16 Hours - Annual Vermont Enhanced 911 Calltaker Training
• 8 Hours - Annual Vermont Enhanced 911 Mentor Recertification (Full-time Staff Only)
• 24 Hours - Vermont Enhanced 911 Calltaker Recertification (Every 3 years)
• 16 Hours - Annual Dispatch Training
• 4 Hours - Annual NCIC Training
• 8 Hours - Annual CPR and First Aid Training

Updated:  01/29/2007